MJ Sport - Privacy Policy

This privacy policy has been developed in accordance with GDPR/RGPD rules.

Who processes your data

MJ Sport SA, a limited company with its registered office at 382 Rue de l'Arbre Courte Joie in 4000 Rocourt, registered with the Crossroads Bank of Enterprises under number 0436850683 processes data collected about you, and is responsible for the processing of personal data for any collection of data about you in connection with the services offered by MJ SPORT.

For what purposes do we collect and process your data?

MJ SPORT collects and processes data about you for the purposes listed below and detailed below:

Firstly, they are used for the needs of customer relationship management and to allow us to better interact with our customers, to optimize the user experience or to respond to requests and possible complaints from our customers.

These processing operations include:

Managing your consents and authorizations concerning the use of your personal data in particular for sending newsletters and commercial solicitations by electronic means
Allowing you to benefit from the services of MJ SPORT, order products and services, track your orders and their billing, subscribe to newsletters, the collection of your comments and opinions;
The management of communications and monitoring of our exchanges particularly in the context of possible disputes (including via the customer service accessible for example by phone AND these exchanges may be recorded for the purpose of improving the service), the management of your requests related to the exercise of rights including access, rectification, and opposition, which you enjoy under the regulation on personal data
The management of the risk of fraudulent use of your data or services to which you have access via MJ SPORT; depending on the results of checks carried out, MJ SPORT may take any measures it deems useful for the security of your data and our information systems used for the purposes of the use of MJ SPORT, as well as for the defense of its interests. Where appropriate, these measures may lead to suspending your access to MJ SPORT and your online account the management of product recalls initiated by suppliers or the sending of various information or documents relating thereto
To trace and administer the evidence that MJ SPORT must report under its legal or regulatory obligations or for needs related to the management of litigation
To respect our legal or regulatory obligations applicable to the activity of MJ SPORT (eg: to respond to requests from the tax authorities).

Your data may also be used to carry out operations relating to commercial prospecting, or studies to improve customer knowledge and services that can offer MJ SPORT to its customers. Your data is thus likely to be used, in compliance with the required authorizations possibly that you will have consented to us:

to send you personalized or non-personalized promotional messages or advertisements, by mail or electronically including mobile notifications, based on your profile,
to analyze your use of the services (including your online browsing and your reactions to emails), so that we can get to know you better, appreciate the interest that the Services offered as well as the messages we send you represent, and offer you offers, content and services tailored to your profile; these analyses will be carried out in compliance with any authorizations you may have given us, particularly in the case of the use of cookies or other tracers.
For commercial prospecting operations related to profiling and which are based on the consent of the person concerned by the processing, the latter may withdraw his consent at any time on the understanding that this will not call into question the lawfulness of the processing implemented prior to this revocation.

Your data may be used for the performance of technical operations related to the processing of your personal data, for the purposes stated herein. This includes:

technical operations related to address rectification;
the assignment of a digital identifier linked to your data, so that we can interact with you via various digital communication media (websites and mobile applications, social networks) including to send you targeted advertising,
technical, organizational or cyber security operations related to the detection of anomalies and the securing of your data as well as our information systems from which your data is processed.

Why does the processing of your personal data take place?

Your data may be processed for one or more of the following reasons:

because it is necessary to provide the services of MJ SPORT
as part of any agreement you may have made, for example to enable us to communicate with you about our offers and products or those of third party advertisers
in the respect of the interests, freedoms and fundamental rights of persons registered with the services of MJ SPORT because it is necessary to allow us or our partners to pursue our legitimate interests such as building customer loyalty, managing our relationship with our customers in an optimal way, getting to know them better and promoting our products and services to them or fighting against fraud and ensuring our defense in case of litigation.

What data do we collect?

The data processed in the MJ SPORT framework is derived:

from your registration: data on the subscription form such as your name, first name, date of birth, contact details
from the use of MJ SPORT services such as your purchases, whether made directly in store or online: data allowing you to be identified and authenticated (connection logs, IP address), those relating to purchases, places and times of ordering and purchasing, your browsing path on the site, dates and times of site consultation, location data
social networks such as Facebook, Instagram; Indeed data exchanges may occur between MJ SPORT and social networks, when for example you are connected to the social network Facebook on your computer and you visit a page of the site MJ SPORT. Similarly if you click on the Instagram button on a page of the MJ SPORT site, Instagram will collect this information. If you do not want such exchanges, we recommend that you log out of social networks before visiting the MJ SPORT site.
Data about you may eventually be transmitted to us by third parties, such as your postal or email address, data related to your profile, which will integrate our databases. These third parties have collected your data fairly and obtained any consent required before any transmission to MJ SPORT.

Data may be collected directly from you or via the use of MJ SPORT services or from other entities of the group or possibly from our partners or third parties.
The data collected is essential to allow MJ SPORT, their providers and / or partners to provide the services of the services offered through MJ SPORT, to allow us to know you better and interact with you, offer a facilitated relationship with the ecosystem of MJ SPORT, or to send you, us or our partners, content tailored to your profile and your interests.

Who will be likely to access your data?

To achieve the purposes described above and within the limits necessary to pursue these purposes, your data may be transmitted to all or some of the following recipients:

to payment providers and providers of recovery of sums you may owe,
providers and subcontractors of the company MJ SPORT (eg, IT providers, providers involved in the advertising sector);
advertisers or partner brands, but in this case the latter have no access either directly or indirectly to data about you and only data related to your profile without it being possible to identify you directly or indirectly, may be used for these advertisers
administrative or judicial authorities where appropriate as part of compliance with our legal obligations or to enable us to ensure the defense of our rights and interests.

Limitation of the length of time we keep your data

The data collected about you will be kept for the time necessary to fulfill the purposes above, increased by the period of legal prescription.
Thus, primarily, your account data (registration) will be kept for the duration of your membership.

It may then be retained and processed for 3 years following your last contact with us, to enable us to send you commercial solicitations.

The data concerning you may be kept longer under specific legal obligations or with regard to applicable legal prescription periods. As an example, data may be kept for:

6 years for tax documents;
10 years for accounting documents;
all the duration of litigation and until all avenues of appeal are exhausted.

Finally, in case of exercise of their rights by the data subjects, data relating to identity documents may be kept for the applicable legal limitation periods, i.e. for a maximum period of 3 years.

How secure is your data

The company MJ SPORT takes into account, the nature of the personal data and the risks presented by the processing, to implement appropriate technical, physical and organizational measures to preserve the security and confidentiality of personal data and prevent them from being distorted, damaged or accessed by unauthorized parties.

The company MJ SPORT chooses subcontractors or service providers who present guarantees in terms of quality, security, reliability and resources to ensure the implementation of technical and organizational measures including security of processing. The subcontractors and providers undertake to respect levels of confidentiality at least identical to those of the company MJ SPORT.

What are your rights?

In accordance with the regulations on the protection of personal data, you have a right to information as well as a right of access, rectification, deletion (unless they are necessary for the performance of our contract, or they are necessary for us to comply with our legal obligations or to ascertain or exercise our rights) related to the data that concern you, as well as the right to define guidelines on the fate of your data after your death. It is hereby specified that under the right of access, MJ SPORT may request payment of a reasonable fee based on administrative costs for any additional copies of the data to that provided to you.

You also have a right to obtain the limitation of processing and a right to portability of data you may have provided, which will find application in certain cases. In addition, you may request to exercise your right to object on grounds relating to your particular situation, to the processing of personal data concerning you where the processing is based on the legitimate interests of the controller including profiling. If you exercise such right to object, MJ SPORT shall cease processing the data, except where there are compelling legitimate grounds for the processing which override the interests and rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. You may also object to any processing related to canvassing (including profiling related to such canvassing), or withdraw your consent at any time, for cases where it would have been requested from you (the withdrawal of your consent will not affect the lawfulness of the processing carried out before the withdrawal of consent)

MJ SPORT wishes to inform you that the non-information or the modification of your data are likely to have consequences in the treatment of certain requests within the framework of the execution of the services and that your requests under the exercise of the rights will be preserved for follow-up purposes.

To exercise your rights, simply write to MJ SPORT, either:

Postally to the address: Rue de l'arbre courte joie 382 in 4000 Rocourt, Belgium
By e-mail: support@mjsport.be indicating us your name, first name, e-mail address and if possible your customer reference.

MJ SPORT - Cookie Management

The use of Cookies during his visit to the Site is to allow users of MJ SPORT to fully benefit from the services offered by our site [ie: purchases of products, consultation, registration for services offered etc., optimization of use and customization (including customization of offers and advertising) according to the user, MJ SPORT uses Cookies.

As long as the Customer/User of the Site does not decide to disable cookies, he agrees that MJ SPORT can use them. He may at any time deactivate these cookies, and this free of charge, from the deactivation options offered to him and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered Services offered by MJ SPORT.

Cookies - Definition and utility

Sorry, these are not cookies, candy or pastries, but small (temporary) text files left on your computer.

When you visit the MJ SPORT website, information about the navigation of your terminal (computer, tablet, smartphone, etc.) on the site may be recorded in text files called "Cookies", installed on your browser. Cookies are going to be used to recognize your browser during the period of validity of the Cookie concerned.
Only the issuer of the Cookie concerned is likely to read or modify the information contained therein.

In other words, thanks to cookies, you don't have to re-enter or download information every time you visit our websites. Super useful! At the same time they help us to see how you use our websites and how we can improve and make everything user-friendly. It should also be mentioned: we use cookies also for marketing purposes.

So we make use of JavaScript. Thanks to this we can create some nice things, some in combination with cookies and web beacons. For example, we can keep track of your shopping cart or even lists of your previously viewed products.

Some Cookies are used to store the information in the shopping cart.

Some Cookies are essential for using the site, others allow us to optimize the use of the site and personalize the content displayed. Below you will find more details on the different types of cookies we use:

The technical cookies

Technical cookies

These technical cookies are necessary to use the site. Without them, you would not be able to access and use certain functions of the site. Among them, we can mention, the cookies that allow you to access your customer area, MJ SPORT session cookies that will temporarily save the information of your session (visit to the website). This way you don't have to fill in the form again when you reload the page, or when you haven't filled in all the fields correctly at once. Cookies allow us to recognize you in our webshop, to know what's in your shopping cart or if you are logged in. These cookies also allow us to implement security measures.

Preference cookies

These cookies allow us to facilitate your access to our services and to personalize your browsing on our Site (the display of products you have previously purchased, for example). This involves memorizing your browser's display preferences (language used, display settings, operating system used, etc ) and adapting the presentation of the Site during your visits, according to the viewing or reading hardware and software that your terminal has and that is used for browsing the Site.

Statistical cookies

These cookies allow us to compile traffic statistics, analyze your use of the Site and monitor the performance of our Site in order to improve its operation.

We use this information to improve our website. Without this cookie, we are missing your data. We can't see how you use our webshop and you have to wait even longer to see improvements. Among these cookies, we can mention those of Google analytics. With Google Analytics we measure how you use MJ SPORT and our webshop and how you found us. We use this information to improve our website. Without this cookie, we miss your data. We cannot see how you use our webshop and you have to wait even longer to see improvements. It is deleted after maximum two years. Google does not share anonymous data with third parties.

Social network and sharing cookies

Cookies are likely to be deposited by third-party social networks of MJ SPORT in particular when you share one of our pages on a social network.

Social networks are also likely to identify you through buttons or modules on our Site even if you did not use them during your browsing. Indeed, the social network can track your browsing just because you are logged in while browsing the Site. If you wish to avoid these cookies, we recommend that you log out of all social networks before visiting our Site (or use private browsing as explained below), otherwise, tracking is automatic.

In addition, we invite you to consult the privacy policies of these networks in order to become aware of the purposes for which your data is used and the nature of the information they may collect (Facebook's can be found at the following link: https://www.facebook.com/privacy/explanation). It is advisable for everyone to ensure that the terms of use of these social networks allow for the supervision and restriction of the use of their data by these social networks, in particular by setting up their user accounts with them.

Advertising cookies

These cookies may be deposited by us or our partners on your browser when you visit the MJ SPORT website in order to offer you on the Site or a third party site, personalized advertisements and to carry out commercial prospecting operations.

MJ SPORT is therefore likely to contain Cookies issued by third parties (communication agency, audience measurement company, targeted advertising provider, etc.) allowing the latter (during the period of validity of their Cookies) to collect browsing information relating to the browsers consulting the Site and to determine the advertising content likely to correspond to your centers of interest in order to send you targeted advertisements, in view of your browsing history collected by the third party.

At any time you may prevent the collection of information about you by these third-party Cookies, by clicking on the corresponding links (see the chapter on the management and use of cookies).
The issuance and use of Cookies by these companies are subject to their own terms of use.

So, when you access a third-party site containing advertising spaces said spaces may contain one or more advertisements from the MJ SPORT Site. The purpose is, for example, to limit the number of ads displayed by measuring the number of ads viewed. Then, it is also to adapt the advertising content inserted on our site to your interests. Finally, it also allows us to adapt and address to our customers personalized advertisements that are specifically intended for them by way of electronic prospecting or by displaying them on the terminal within advertising spaces containing Cookies issued by our site. This is made possible by the personal data that our customers communicate, in particular when registering or accessing one of the site's services. Among these cookies, we can cite:

Microsoft Advertising: This cookie can see which products interest you. This way, we can serve you more relevant ads in Microsoft Advertising. Without this cookie, you would not receive personalized offers. This cookie will be deleted after 90 days. Microsoft shares anonymous data with third parties.
Google Advertising: With this Google cookie we can learn how you use MJ SPORT. This knowledge allows us to make better choices in the products we present to you. But also to provide you with offers that may interest you. Without this cookie, you would not receive these personalized offers on our website, in our newsletter and in your emails. This cookie comes from Google and will be deleted after a maximum of two years. Google does not share anonymous data with third parties.
Facebook: This cookie can see which products you are viewing. So we can show you relevant ads on Facebook. This cookie comes from Facebook and remains active for up to 2 years. Without these cookies, you would not get personalized offers. Facebook does not share any information with third parties.
MailerLite: When you sign up for our newsletter, we can provide you with more targeted offers. A kind of personalized newsletter in short. To do this, we use a mailmarketing software, MailerLite. Without MailerLite cookies, you would miss all these newsletters prepared especially for you.

The retention period

Cookies are kept for a maximum of thirteen (13) months from the time they are deposited on your terminal. At the end of this period or if you have manually deleted your cookies, your consent will be required again.

Cookie Management

The storage of a cookie in a terminal is subject to your prior consent. Therefore, a prior information slip is displayed when you visit the Site for the first time to inform you that by continuing your navigation you are accepting the deposit of cookies on your terminal.

You may refuse the deposit of cookies on your terminal. However, the refusal to install or the deletion of cookies may result in a degraded operation of use of the Site. The consequences can in no way be considered as being the fact of MJ SPORT.

If you do not wish to receive any cookies, you can adjust the settings of your Internet browser (Safari, Firefox, Chrome, internet explorer, etc.) to completely block the use of cookies. This will disable certain features, such as online ordering. You will still be able to visit the website for information about our promotions and products.

You will be able to manage and modify the use of Cookies at any time.

To avoid cookies from certain sources only, you can visit the following website: www.youronlinechoices.com.

How to delete the cookie history.

Here are some explanations to do the deletion yourself.

In Chrome

Click on the 3 dots, top right. Click on History > History > Clear Browsing Data.
In the "Clear Browsing Data" menu, at the top, in "period" you can choose the period you want to delete. Underneath, you indicate which items you want to delete. Choose at least "Cookies and other site data". Click "delete data"

In Safari

Open Safari and go to Safari > Preferences > Privacy > Manage website data and delete the links you want or click "delete all"

In Firefox

Click on the 3 lines of the menu, top right, click on Preferences > Privacy & Security > "Cookies & Site Data" section > Manage Data > delete the links you want or click "Delete All" > save changes.

In Microsoft Edge

Click the ... icon at the top right of the window to open the settings menu and choose Settings.
In the Clear Browsing Data section, click Choose Items to Clear.
Check the Cookies and Saved Website Data box (as well as others if you wish) and click Clear. Then close the settings window.

In Internet Explorer

Click the wheel, top right > Security > Delete Browsing History > select "Cookies and Website Data" and click "delete."

The Customer may also connect to platforms, grouping digital advertising professionals that allow to know the companies registered to these platforms and offer them the possibility to refuse or accept the Cookies they use to adapt, depending on what they collect, the ads that may be displayed on his browser.

This European platform is a centralized interface that allows the Customer to express his refusal or acceptance of Cookies from a particular professional.

This procedure will not prevent the display of advertisements on the websites that the Customer visits. It will only block technologies that tailor advertisements to his or her interests.

The procedure will not prevent the display of advertisements on websites that the Customer visits.

It is also possible to browse in private browsing (incognito) which will avoid keeping all previous cookies active.